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Executive Summary
20 2015 TOP SHOPS EXECUTIVE SUMMARY
mmsonline.com/topshops
What was the annual labor turnover rate for 2014?
Median 4.5% 3.0% 3.0%
Average 7.2% 9.2% 8.6%
80th Percentile 12.6% 15.0% 15.0%
20th Percentile 0.0% 0.0% 0.0%
What is the average age of your shopfoor employees?
Median 39.0 40.0 40.0
Average 38.8 40.4 39.9
80th Percentile 45.2 50.0 49.8
20th Percentile 30.0 32.0 32.0
What is the average years of experience for your
shopfoor employees?
Median 10.0 15.0 15.0
Average 13.8 16.5 15.8
80th Percentile 20.0 25.0 23.0
20th Percentile 6.0 9.2 8.0
On average, how many hours per year of formal training
did each full-time employee receive in 2014?
Less than 8 hours 40.0% 47.1% 45.0%
8 - 20 hours 42.0% 39.1% 40.0%
21 - 40 hours 12.0% 8.0% 9.0%
More than 40 hours 6.0% 5.8% 6.0%