Top Shops Executive Summary


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Executive Summary SPONSORED BY AMT | IMTS 21 Machining Technology Delta Research— Livonia, Michigan Shopfloor Practices J&R Machine— Shawano, Wisconsin Business Strategies 3D Machine Company— Anaheim, California Human Resources Complexus Medical— Mishawaka, Indiana SURVEY METHODOLOGY The tables in this Executive Summary for directive questions are presented with survey answers listed in descending order based on the number of responses. The tables for open-ended questions include the number of responses as well as the me- dian, average, 80th percentile and 20th percentile statistics. The 20th percentile is the value below which 20 percent of answers fall. The 80th percentile is the value below which 80 percent of answers fall. When looking for a mid-point figure, it's often best to focus on the median rather than the average. Unlike averages/ means, the median better serves as the midpoint of the values because it is not distorted by a few unusually high or low values in a given sample. In a few instances, the median is 0, which indicates that more than half of participants for a particular question responded 0. When this is the case, it's often better to refer to the average figure. The Top Shops benchmarking initiative included an Honors Program to highlight select shops that performed well in each of the four main survey categories. These shops were vetted by Modern Machine Shop Senior Editor Derek Korn. Congratulations to the following Honors Program winners for 2014. TOP SHOPS HONORS PROGRAM TOP SHOPS ONLINE RESOURCES To complement this year's benchmarking coverage, we've developed a custom digital magazine edition that contains our Top Shops articles, video and profiles of the four Honors Program winners for 2014. The digital edition is found in the Top Shops Zone at In addition, we offer our Top Shops LinkedIn group. This exclusive group—now with more than 1,400 members—is designed for decision-makers in North American machining facilities. We've tried to keep the group solely for machine shop personnel by letting in only those who to seem fit that description. The exclusivity is part of what makes this group different and valuable, but what really makes it valuable is your participation in it. Visit to join the group and add your insight. 2014 Award Winners

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