Executive Summary
HUMAn RESoURCES
Top
SHopS
oTHer
SHopS
ALL
SHopS
23.0
27.0
26.0
How many total people did your business employ in 2012?
Median
Average
44.5
588.6
541.9
80th Percentile
59.0
120.0
108.0
20th Percentile
7.2
8.0
8.0
How many employees were directly involved with
manufacturing at your business in 2012?
Median
18.0
18.0
18.0
Average
32.6
125.9
117.9
80th Percentile
44.0
66.0
64.8
20th Percentile
6.2
5.8
6.0
Which human-resource practices/programs
does your business use?
Annual review and raise program
87.1%
61.6%
63.6%
Apprenticeship program
32.3%
23.5%
24.2%
Bonus plan
71.0%
44.9%
46.9%
Education reimbursements
51.6%
43.0%
43.6%
Employee-ownership options
6.5%
5.9%
6.0%
Formal employee training program
41.9%
25.9%
27.2%
Formal safety/health program
51.6%
38.1%
39.2%
Leader/supervisor development
38.7%
26.8%
27.7%
Paid medical benefts
74.2%
59.7%
60.8%
Proft-or revenue-sharing plan
41.9%
29.5%
30.4%
Teaming/team-building practices
54.8%
24.1%
26.4%
Other
3.2%
4.3%
4.2%
What was the approximate average wage rate for
shopfoor personnel in 2012? (hourly rate without overtime)
operators
Median
$17.00
$16.00
$16.00
Average
$17.76
$16.53
$16.67
80th Percentile
$21.00
$20.00
$20.00
20th Percentile
$14.00
$12.00
$12.00
Set-up personnel
Median
$20.00
$20.00
$21.50
$20.33
$20.45
80th Percentile
$26.00
$24.00
$25.00
20th Percentile
18
$21.00
Average
$19.00
$16.00
$16.00
2013 TOP SHOPS EXECUTIVE SUMMARY
mmsonline.com/topshops