Top Shops Executive Summary


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Executive Summary Top SHopS HUMAn RESoURCES T enable managers and employees to come together to discuss an employee's strengths while mapping out a path for growth within the organization. Similarly, team-building exercises help improve how employees interact within the company and make it easier to overcome obstacles because people come together to solve problems. op Shops pay their manufacturing personnel only slightly higher hourly wages than the other surveyed shops. Hourly pay is $17 versus $16 for machine operators, $21 versus $20 for set-up personnel, and $26 versus $24 for CAM programmers, respectively. However, Top Shops use other human-resource efforts to attract and retain good employees, as shown in the table below. For example, they are more likely to offer bonus plans. This is a win-win in that the employees are motivated by the potential for additional compensation and the shop can realize improved productivity. In addition, a signifcantly higher percentage of Top Shops provide annual review/raise programs and team-building exercises. Both facilitate communication within a shop. Review/raise programs 0 10 20 ALL SHopS oTHer SHopS In addition, a higher percentage of Top Shops have formal training programs. That said, the relatively low values reported for the amount of annual training punctuate the reality that numerous manufacturers have eliminated internal training programs. Top Shops and other shops offer essentially the same amount of annual training per employee. More than 80 percent of them provide 20 hours or less of training per employee per year. 30 40 50 60 70 80 90 87.1% 61.6% 63.6% Annual review and raise program 32.3% 23.5% 24.2% Apprenticeship program 71.0% 44.9% 46.9% Bonus plan 51.6% 43.0% 43.6% Education reimbursements 6.5% 5.9% 6.0% Employee-ownership options Which human-resource practices/programs does your business use? 41.9% 25.9% 27.2% Formal employee training program 51.6% 38.1% 39.2% Formal safety/health program 38.7% 26.8% 27.7% Leader/supervisor development 74.2% 59.7% 60.8% Paid medical benefts 41.9% 29.5% 30.4% Proft- or revenue-sharing plan 54.8% 24.1% 26.4% Teaming/team-building practices Other Shops All Shops 3.2% 4.3% 4.2% Other 0 Top Shops 10 20 30 40 50 SPONSORED BY 60 AMT 70 | 80 IMTS 90 17

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