Top Shops Executive Summary

2011 Executive Summary

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Executive Summary ALL SHOPFLOOR PRACTICES & PERFORMANCES Which of the following improvement methodologies are followed? Lean Manufacturing Total Quality Management Six Sigma Theory of Constraints Agile Manufacturing Other methodologies No formal methodology Which of these lean and improvement techniques and tools are routinely practiced? Continuous-improvement program Quality certifications (e.g. ISO) 5S workplace organization Cellular manufacturing Benchmarking Just-in-time (JIT) movement of material Kanban and pull systems Value-stream mapping Kaizen events/blitzes Poka yoke (error prevention) Total productive maintenance Single-minute exchange of dies (SMED) PDCA/DMAIC problem-solving OEE monitoring and analysis None of these Please provide the following average measures for your operations: Order lead time (receipt of order to delivery to customer) 2010 (days) Median Average 75th Percentile 25th Percentile Three Years Ago (days) Median Average 75th Percentile 25th Percentile 20.0 34.5 40.0 10.0 28.0 42.3 47.5 15.0 20.0 28.1 33.0 11.3 21.0 35.0 43.8 14.0 20.0 36.6 40.0 10.0 30.0 44.9 52.5 15.0 52.1% 39.2% 35.1% 28.7% 27.5% 26.3% 25.7% 21.6% 15.8% 15.2% 11.7% 6.4% 5.9% 5.3% 23.4% 56.8% 46.0% 54.1% 37.8% 35.1% 35.1% 46.0% 27.0% 16.2% 21.6% 13.5% 5.4% 8.1% 10.8% 13.5% 50.8% 37.3% 29.9% 26.1% 25.4% 23.9% 20.2% 20.2% 15.7% 13.4% 11.2% 6.7% 5.2% 3.7% 26.1% SHOPS 49.1% 28.4% 12.4% 7.7% 4.1% 3.0% 39.6% TOP SHOPS 72.2% 33.3% 25.0% 19.4% 5.6% 2.8% 19.4% OTHER SHOPS 42.9% 27.1% 9.0% 4.5% 3.8% 3.0% 45.1% 16 2011 TOP SHOPS EXECUTIVE SUMMARY mmsonline.com/topshops

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