Issue link: https://mmstopshopsexecsummary.epubxp.com/i/38326
Executive Summary HUMAN RESOURCES & EMPLOYEES The median number of employees at the Top Shops is 20 versus 12.5 for the other shops. Employment numbers for all are expected to remain the same in 2011. However, employee turnover is not as problematic for the Top Shops as it is for the other shops. Average turnover in 2010 for the Top Shops was 4.5 percent, versus 8.3 percent for the other shops. As for training, approximately one-third of all surveyed shops provide less than 8 hours of training for shopfloor workers each year while another third of shops provide 8 to 20 hours. The Top Shops pay their production employees essentially the same as the other shops. Median hourly wage values for operators, setup personnel and CAM programmers for all surveyed shops were $15, ALL SHOPS TOP SHOPS OTHER SHOPS $19 and $23, respectively. What’s striking is that all shops expect total employee costs (including wages, benefits and so on) to rise significantly in 2011. While employee costs represented 25 percent of total costs for all surveyed shops in 2010, they are expected to increase to nearly 48 percent in 2011. The rising price of health care coverage may be driving this. A much higher percentage of the Top Shops offer human resources programs, such as bonuses, annual review/raise plans, supervisor devel- opment programs and team-building exercises. Unfortunately, nearly 35 percent of small shops having annual gross sales of less than $500,000 offer no such major human resources programs. Which of the following human-resource practices/programs are in use? 67.6% Paid medical benefits Annual review and raise program Formal safety/health program Education reimbursements Bonus plan Formal employee training program Profit- or revenue-sharing plan Leader/supervisor development Teaming/team-building practices Apprenticeship program Employee-ownership options None of these 0 78.4% 64.8% 55.3% 75.7% 50.0% 45.8% 45.1% 44.7% 43.2% 45.1% 40.2% 64.9% 33.8% 36.9% 40.5% 35.9% 32.4% 37.8% 31.0% 29.6% 40.5% 26.8% 27.4% 46.0% 22.5% 16.8% 10.8% 18.3% 5.6% 5.6% 5.4% 12.9% 8.1% 14.1% 10 20 30 40 50 60 70 80 All Shops Top Shops Other Shops 48.7% SPONSORED BY AMT amtonline.org | IMTS imts.com 11